Repair

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Greg Quiggins

• February 17, 2020 22:20

Hello, Just wanted to know if jaybird has a repair dept. or should i just get new one? Thanks 

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  Logi_Bruce

  • February 28, 2020 17:49

  Hello Greg,
  
  Thank you for reaching out. I'll be happy to help you with this one.
  
  I regret that we do not have any repair centers/facilities. Kindly provide a more detailed description of what happened so I can look for the best solution for you. 
  
  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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  Greg Quiggins

  • February 28, 2020 17:52

  The power button has worn out and rubber has ripped off. The inside portion of the button is also not working. Thanks

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  Logi_Bruce

  • February 28, 2020 23:31

  Hi Greg,
  
  I see, thanks for clearing that out. I am sorry to hear about what happened.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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  Jocelyn Pickens

  • August 07, 2020 01:20

  I have the same issue. I would like some info please. Thank you

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