X2 faulty power button

Tom Holt

• February 27, 2020 16:07

My X2s have started turning themselves on and off, going in to pair mode or hitting redialling automatically with the power button seemingly stuck down intermittently. Can you offer any advice please? I'm still able to charge them, but using them is becoming impractical and annoying

0

• Official comment

  

  Bruce B.

  • February 28, 2020 23:23

  Hi Tom,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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