오른쪽 이어버드가 끊겨요

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  • Official comment
    Bruce

    Hi 현석 노,

    Thank you for joining the Jaybird community. Currently, we can reply in English only. If you would like to chat with a team member in Korea, please use the Contact Us form on the Support page. I will try and assist you here as much as I can.

    Using Google Translate, I understand that your Jaybird Vista broke. This is not the behavior and performance expected from the product. Please try the reset instructions below that can help to resolve the issue of your headset:

    Before starting this process please “FORGET” or “REMOVE” your Jaybird Vista device from the Bluetooth menu on all your connected audio devices.

    1. Place both earbuds into the charging case and close the lid.

    2. Open the charging case. Press and hold the case button until the case LED starts blinking white.

    3. While the charge case LED is blinking white, press the case button twice.

    4. The LED will blink pink and you can now close the case.

    5. When you open the case, your earbuds are reset and ready to pair. Go to the Bluetooth menu on your audio device and select ‘Jaybird Vista’ to pair again.

    6. Remember to reselect your favorite preset from the Jaybird App.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/ko-kr/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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