Why do my tarah keep turning off on it's own?


1 comment

  • Official comment

    Hello Christina,

    Thank you for reaching out. I'll be happy to help you with this one.

    Please advise how you confirmed that the buds turned off? Did you get a voice prompt stating that the buds will power off? Have you tried playing media to test if it will actually play?

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

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