Jaybird MySound App support for Sony NW-A100

February 10, 2020 12:04
Edited

Will you be adding support for the MySound app on the version of Android used by the recently released Sony NW-A100 Walkman?

P.S. Love the Jaybird Vista’s

Thanks

Alex

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4 comments

Official comment
Logi_Bruce

February 11, 2020 16:09
Hello Alex,

Thank you for reaching out. I'll be happy to help you with this one.

The Jaybird App is compatible with devices running iOS 11 and above and Android 6.0 and above. I am sorry but I was not able to get the OS of Sony NW-A100 Walkman.

Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
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Alex Kidman

February 15, 2020 16:11
The Walkman is running on Android 9.0, but the app cannot be found In the play store on the device and when trying to install from the web, it says “it’s not supported on this version” could Sony have customised the OS?

Thanks
Alex
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Stewart Gemmell

March 06, 2020 17:07
I am having the same trouble downloading to my Walkman NW-A107.

Same "not supported..." message
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Logi_Bruce

March 11, 2020 19:46
Hello Alex and Stewart,

Thank you for the update on this post.

Kindly contact Sony Support for further assistance in installing the Jaybird App as there may or may not be any issues with the actual install. I think they're the best people to contact in case there are adjustments to be made on the hardware (in this case the Sony Walkman NW).

Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
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