Can't connect to audio or video calls

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2 comments

  • Official comment
    Bruce

    Hello Richard,

    Thank you for reaching out. I'll be happy to help you with this one.

    Kindly confirm if this only happens with a specific app (Messenger) or with other different apps.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Richard Cousins

    Hello Bruce

    It happens when using the phone too. I've only tried those two, in terms of communicating apps.

    I can only use these apps through the phone, not the earphones

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