X2 Not Turning ON & Wire Broken

Shashank Lall

• February 12, 2020 09:08

Hi,

Greetings from India.

I bought a Jaybird x2 3 years before now they are not turning on.

They are charging perfectly but not charging, wire is also frayed from 2 or 3 points.

 

I'm big fan Jaybird wearable. I want to get them repaired or replaced.

Please Jaybird team help me.

 

Thanks 

 

Regards,

Shashank 

0

• Official comment

  

  Bruce B.

  • February 12, 2020 22:44

  Hi Shashank,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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