Jaybird app and Spotify playlists offline

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Sean McHenry

• February 09, 2020 10:16

Hi,

I have linked the app to my Spotify account and linked a playlist into your app. The Spotify playlist is downloaded on to my iPhone so it can be played off line. However, this does not seem to work on the Jaybird app when I am running and not on the internet

 

I can listen to the Spotify playlist through Spotify, just wondered if i can do the same through the Jaybird app?

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• Official comment

  

  Logi_Bruce

  • February 11, 2020 16:20

  Hello Sean,
  
  Thank you for reaching out. I'll be happy to help you with this one.
  
  I've tried this one and I was unable to use Spotify in conjunction with the Jaybird App if I'm not connected to the internet. I get this error/prompt reminding me that I am offline.

  So, playing saved Spotify playlists offline is something that the Jaybird App cannot support.

  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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