Jaybird X2 Power button not working to turn on or turn off

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Andrew Proctor

• February 08, 2020 23:10

Jaybird x2's will only power on after plugging in through power source but also wont let me turn them off with the power button. Device dies. Any suggestions or fixes?

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• Official comment

  

  Bruce

  • February 10, 2020 21:00

  Hi Andrew,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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  Andrés Juárez

  • March 13, 2020 06:26

  Hello, I just got exact the same issue with my X2, can you please help me as well?

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