left bud on my run has stopped playing music

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Andrew Gutschlag

• February 05, 2020 21:58

Hi

My left bud on jaybird run has stopped playing music. I can hear power on, connected etc? 

I have following the online instructions, however at the last stage when I put them together the left one doesn't stock flashing???

Please help

Kind Regards Andy

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• Official comment

  

  Bruce

  • February 07, 2020 17:25

  Hi Andy,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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