Jaybird Ap

Comments

2 comments

  • Official comment
    Bruce

    Hello Karamea,

    Thank you for reaching out. I'll be happy to help you with this one.

    I apologize, it seems your image is not included to your post. Can you also state the Jaybird model in concern? This will help us determine the best solution for you.

    In most cases, firmware update is optional.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

    Comment actions Permalink
  • karamea te whaiti ward

    Hi again Bruce.
    Model is Tarah Wireless Sport Headphone 985-000718 purchased Jan 2020 in NZ, Harvey Norman store.
    Yes, firmware appears to be optional, however I am unable to use any ap functions, as the ap will not let me go any further than the "low battery" warning stage, despite both phone and HP are fully charged.
    My phone homescreen and lockscreen show the jaybird notification that comfirm and state the full charge of the HP.
    The ap was downloaded from the official Gooooogglle PlayStore ap in Jan 2020.
    I do not know how to attach my screen shot images to this response.
    Again can you give me a direct email that will allow me to do this.
    Even if you create a fake Bruce non personal avatar spam temporary email address account for me to use to email you my screenshots, that would be most convenient.
    Without being able to hand over the screen shots, I can go no further with this issue.
    I will assume I have once again spent d a lot of money on "okay ish retail store shit" and get over the fact I could have spent only a quarter of the money on some AllieExpress item, considering the use or lack of use im experiencing.

    No Illwill to you or your Company, may you find true happiness.
    Kindly regards, my last response, Karamea
    ✨✨✨😁😁😁✨✨✨

    0
    Comment actions Permalink

Please sign in to leave a comment.