Jaybird RUN - Left earbud will not work

Latif Malick

• February 01, 2020 08:39

Hi, my left earbud is not working. I have followed the steps online to reset the right one and this has not solved the problem. The left will not turn on, and when I charge, only 2 out of 3 lights turn on and I have tried other wires etc. Is there any way of fixing this?

0

• Official comment

  

  Bruce B.

  • February 05, 2020 16:43

  Hi Latif,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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