X2 not discoverable on OnePlus 6T

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Matthew Migely

• January 29, 2020 15:39

I recently received a software update to my OnePlus 6T and now my Jaybird X2 is not discoverable. I've tried resetting etc but nothing works. Since the update all other Bluetooth devices I have will connect, except my Jaybirds.

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• Official comment

  

  Logi_Bruce

  • February 05, 2020 18:35

  Hello Mattew,
  
  Thank you for reaching out. I'll be happy to help you with this one.

  Please confirm if you can replicate the issue using a different device or a device with a different OS. 
  
  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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  Matthew Migely

  • February 05, 2020 21:03

  Hi Bruce, thanks for getting back to me. I only have one other BT device and the Jaybird X2'S will not connect to it either not is it discoverable. Thanks.

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