Orange light and won’t turn on



  • Official comment

    Hello Keith,

    Thank you for reaching out. I'll be happy to help you with this one.

    Sorry if there's any confusion. If you just charged the buds and the battery is drained, it will take a few minutes before you can turn it on. Kindly allow it to completely charge (around two and a half hours) before trying to turn it back on.

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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  • keith robinson

    The condensation really sucks.

    They were at 80%, red—when plugged in— to green, thus fully charged, within the hour, so not drained.

    Still orange

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