jaybird Run Charging Case lights

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Andrea

• January 21, 2020 09:30

Hi, When I place my earbuds in the charging case, the lights turn of after about 10 seconds.  Since there are no visible lights, unless I open the case, how can I tell if they are fully charged without taking them out and putting them on?  

Does opening the case disrupt the charging cycle? I want to know of my ear buds are charged without having the open and close the lid every few minutes or so.

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• Official comment

  

  Logi_Bruce

  • January 22, 2020 18:17

  Hi Andrea,
  
  Thank you for reaching out and for posting here in the Support Community.

  There are several ways to tell if your buds are full charged:

  1. The blinking lights on the charging case goes steady on both sides.

  2. You can check the Jaybird App, make sure that the buds are connected (even while plugged and charging). From there, you will show the buds' battery level on both sides.

  A few notes to remember: The right bud will consume battery faster than that of the left since it is the master bud and the one that connects to your phone/music device. Second, please monitor the charging time, keep it within two (2) hours.
  
  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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