Jaybird Freedom stuck poise button

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Rodrigo Muchinelli Ramos

• January 18, 2020 15:08
• Edited

Hi guys, My Jaybird Freedom, our of the blue, started to power off and power on by itself and even unpair from my iPhone, them I’ve realized that the power button was stucked causing all the issues. Is it possible to repair it? I’ve seen a lot of people complaining about this issue... Thanks!

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• Official comment

  

  Bruce

  • January 20, 2020 21:35

  Hi Rodrigo,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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