Jaybird response times



  • Official comment

    Hi Marv and Jbird77,

    Thank you for reaching out and I am sorry to hear about what happened, let me help you.

    I'll be happy to check on your tickets and make sure that they're addressed. I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Jbird77

    I would say within a 2 days, although this forum looks busy with faulty ear buds. I sent off my request 2 morning ago and havent heard from them. In june last time I had an issue it took 2 days for a response.

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