Jaybird Run XT not connecting

Comments

4 comments

  • Official comment
    Bruce

    Hi Jacob,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Josilene Menk

    I’m having the same problem! Jacob jaybird fixed this problem?

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  • Bruce

    Hi Josilene,

    Thanks for updating this post.

    May I ask what you have tried as far as troubleshooting the buds are concerned?

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Norma Scotcher

    My left earbud won't charge. My daughter has the same earbuds and her right earbud will  not charge. These earbuds have been a problem right from the start. Given the price, I would expect much better performance.

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