my left earbud is not broken on the x4's

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1 comment

  • Official comment
    Bruce

    Hi WhosTerzeR,

    Thank you for reaching out. I'll be happy to help you with this one.

    Please try the following as applicable:

    -Check your buds, make sure they're clean and free of debris.

    You can further isolate the issue by testing using a different device or a device with a different OS and checking the voice prompts if it plays on both sides.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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