Right earbud not working



  • Official comment

    Hi Ossian,

    Thank you for reaching out and I am sorry to hear about what happened, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Lauren Ball

    I’m having the same problem with the right earbud. I’m pretty sure it’s out of warranty. Are there things I can try besides updating and hard reset?

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