My Vistas Randomly Stop Playing Music


1 comment

  • Official comment

    Hello Andrew,

    Thank you for reaching out. I'll be happy to help you with this one.

    I appreciate you bringing this to our attention, please continue to observe the behavior of the buds. You can isolate the issue further by trying these things:

    -Update your Jaybird App

    -Uninstall/Re-install the Jaybird App

    -Test this with a different device or a device with a different OS

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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