EQ sound presets make no difference


1 comment

  • Official comment

    Hello Brian,

    Thank you for reaching out. I'll be happy to help you with this one.

    Can you try and uninstall and re-install the Jaybird App? You can also check your phone's equalizer settings.

    Another thing we can try is to connect the buds to a different device or a device with a different OS. Please note that the presets are saved in the buds.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

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