Tarah pro white LED stays on

Comments

3 comments

  • Official comment
    Bruce

    Hello Priyath,

    Thank you for reaching out. I'll be happy to help you with this one.

    Kindly try these troubleshooting steps (Factory Reset):

    Before starting this process please “FORGET” or “REMOVE” your Tarah Pro device in your Bluetooth list of discovered devices in your phone or music device.

    1.With your earbuds off, press and hold the middle button for 5 seconds until the LED flashes white and you hear the pairing prompt.

    2.Double press the middle button. The LED will flash red briefly and the earbuds will turn off. Your earbuds have now been reset.

    3.When turned back on, your earbuds will automatically be in pairing mode. You will need to pair them to your audio device again and re-select your favourite preset.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Graham Wilson

    I'm having the same problem and this didn't work for me.

    1
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  • David Alba

    I have the same issue. Need fix asap. Led is always on even when the headphones are off.

    0
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