No sound intermittently

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1 comment

  • Official comment
    Bruce

    Hello Lindsey,

    Thank you for reaching out. I'll be happy to help you with this one.

    First of all, I appreciate your feedback and for being very detailed with regard to your findings. I believe we can add more to the troubleshooting you've done. Please try to:

    -Check the quality of the internet connection; if you're listening to Spotify online

    -Test if this happens to a different device or a device with a different OS

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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