No sound intermittently


1 comment

  • Official comment

    Hello Lindsey,

    Thank you for reaching out. I'll be happy to help you with this one.

    First of all, I appreciate your feedback and for being very detailed with regard to your findings. I believe we can add more to the troubleshooting you've done. Please try to:

    -Check the quality of the internet connection; if you're listening to Spotify online

    -Test if this happens to a different device or a device with a different OS

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

    Comment actions Permalink

Please sign in to leave a comment.