Jaybird - Freedom Sprint Bluetooth Earbud Headphones not charging anymore!

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Noha Hassanein

• December 09, 2019 02:44

My Jaybird - Freedom Sprint Bluetooth Earbud Headphones is not charging anymore , I know that it’s old (got it form 3 or 4 years but I love it so much and I’m a very light user so it should still work , I wonder why it’s not able to charge , I tried several cords and still can’t charge it and it sometimes blinks red but can’t charge , help please

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• Official comment

  

  Bruce

  • December 11, 2019 18:30

  Hi Noha,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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