Volume Issues

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1 comment

  • Official comment
    Bruce

    Hello Nicholas,

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

    The volume limit of your buds depend on the app and device that you're using. Please note that in some phones/devices, there is a limit for the max volume you can listen to as a safety feature.

    In some cases, the volume on the device is independent to the volume on the buds. Kindly check your device/app volume settings. You can also provide more detail about the firmware update that you did. 

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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