Right earbud not charging

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Nora Peter

• December 01, 2019 11:02

I have read and done what you had advised others with the same problem. It is still not working. Please provide solution or replace me with a new one. I just bought this in june!!

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• Official comment

  

  Bruce

  • December 03, 2019 17:52

  Hi Nora,
  
  Thank you for reaching out. This definitely shouldn't be happening, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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  Brian Szczapa

  • January 01, 2020 13:03

  I am having the same exact issues. Tried everything that was recommended, but the right earbud only charges to about 80%. Bought these about a month ago. Pls advise.

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