Jaybird x4 Issue

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Imran Saleem

• November 27, 2019 17:49

I am facing an issue with my x4, they are not turning on, The light is green when I attach it to the charging dock. Similar issue here https://support.jaybirdsport.com/hc/en-us/community/posts/360035838253-Jaybird-X4-Issues?input_string=Jaybird%20x4

Brief history: 

Yesterday I picked them to use they didn't turn on, which was a little unexpected since it had barely been used since the last charge. 

I put on charge and after 3-4 hours the light didn't turn green,  I connected and it said it was 100% charged. I turned it off after half an hour of use. 

Today when I tried to turn on they won't turn on and I charged them for 15-20 minutes for my run, they turned off in less than 10 minutes, I tried turning them on, they did turn on but that was the last time they turned on. Now they won't turn on and the green light stays on when I put it to charge.

Please suggest how to go about it.

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  Maddie Smith

  • November 27, 2019 20:08

  I have the same issue 

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