Speaker cap released



  • Official comment
    Bruce B.

    Hi Wouter,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

  • Eric Xin Kin TAN

    Yeah this happend to me too.  I was trying to change the foam ear tips and the speaker tip came out with it.  Its magnetic, I thought it would be fine because it "magnet-ed" back together but yeah there is no sound coming from that side anymore :(




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