My x4 won’t work at all



  • Official comment

    Hello Cassio,

    Thank you for reaching out. I'll be happy to help you with this one.

    Can you try to turn the turn the buds on while clipped onto the charging clip and the charging clip onto a power source?

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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  • Adham Kundi

    Hello Jaybird,

    My Jaybird X4 have stopped connecting with my phone and the sound quality has gone way down. I was wondering the process of replacement. I would appreciate your response

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  • Cassio Coutinho

    It didn’t work at all :(
    How can we solve that?
    Thank you for reaching out

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