Freedom power button stuck

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Sean Hefkey

• November 19, 2019 12:39

The power button on my freedom is sticking causing erratic behavior to the point where I cannot consistently have the unit power on or off. Also seems to be making phantom calls or playing audio What can I do

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• Official comment

  

  Bruce

  • November 20, 2019 16:28

  Hi Sean,
  
  Thank you for reaching out. This definitely shouldn't be happening, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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  Sean Hefkey

  • November 20, 2019 22:50

  What email?

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