Jay bird freedoms have a life of there own

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  • Official comment
    Bruce

    Hello Sarah,

    Thank you for reaching out. I'll be happy to help you with this one.

    Kindly try these troubleshooting steps:

      1. Make sure your headphones are powered off.
      2. From an off-state, press and hold the power button for 5 seconds until the LEDs flash red and green.
      3. Double press the power button. The LED will flash orange rapidly and you should hear a low double tone and your headphones will turn off. Your headphones have now been reset.

    NOTE: When you reset your headphones, you will lose any saved presets and any saved devices on the paired list. You’ll need to repair your headphones to your Bluetooth device.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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