Jaybird X4 buttery discharges rappidly suddenly after one year of normal use

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2 comments

  • Official comment
    Bruce

    Hi Theodore,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • jack fairman

    I'm having the same issue, although I am in the UK? Get a full charge then the battery decreases rapidly when in use, went from 50% to 18% in 20 minutes use

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