Casing on the control is peeling off

Comments

6 comments

  • Gavin Richardson

    I have the same problem. I have been trying to find how to get these replaced under warranty (I bought them from the jaybird website) but can't find a contact. Help would be appreciated.

    1
    Comment actions Permalink
  • Matthew Rennie

    I have the same problem occurring, bought off the website as well. Want to get this sorted as well so moisture doesn't get into the exposed area. Commenting to bring attention to the problem and contact

    1
    Comment actions Permalink
  • Michael Reska

    I am also having the same issue. The casing has bubbled up around the volume up and on/off buttons. This exposes the electronics inside to the elements and there can be no way it is sweat and rain resistant now. I have contacted support hoping they will fix this under their one year sweat and water resistance warranty. Hopefully hear something soon.

    Jaybird has taken care of me on the issue. Great service.  

    -1
    Comment actions Permalink
  • Gavin Richardson

    Jaybird has replaced mine under warranty.

    0
    Comment actions Permalink
  • Marc-Antoine Huberdeau

    I sadly have the same issue.
    I attempted to use the online chat but they claim it is not available at the moment.
    The peeling issue seems pretty common unfortunately.. any help would be great!

    0
    Comment actions Permalink
  • Gavin Richardson

    I would also say that this is the 3rd pair of Tarah pros I have had and all of them suffered from pops and crackles, particularly on classical music. Very annoying. 

    0
    Comment actions Permalink

Please sign in to leave a comment.