Disconnecting while playing music


1 comment

  • Official comment

    Hi Lee,

    Thank you for reaching out. I'll be happy to help you with this one.

    If you experience audio dropouts, try the following:

    1. Reset your Bluetooth connection by turning your devices Bluetooth off for at least 10 seconds and then back on.

    2. Complete a reset of your earbuds.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

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