Bluetooth cannot be detected



  • Official comment

    Hi Joi Ann,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Rajni Mawmaw

    Same thing happened to me, after just 5 months of using the x4. Can't seem to find a service center here in the Philippines. I can't return the headphones because I bought it online and there's no warranty beyond 7 days. Very disappointed.

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