Hi Alex,Thank you for joining the Jaybird community. Currently, we can reply in English only. If you would like to chat with a team member in Chinese, please use the Contact Us form on the Support page. I will try and assist you here as much as I can.Using Google Translate, I understand that your Jaybird X3 does not charge. This is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset:- Computers are the best and safest method, as is anything 1 AMP or less.- Try a different power source/charger- Car chargers produce a much greater power supply and should be avoided.- Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,- To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.- Avoid charging your headphones after exposure to sweat.- Make sure charging port/cradle is clear of any debris.Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-sg/support.htmlWarm Regards,Jaybird_BruceJaybird Customer Experience#PowerYourPassion
Please sign in to leave a comment.