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  • Official comment

    Hi Edward,

    Thank you for reaching out and I'll be happy to help you with this.

    I checked the status of the ticket and I can confirm that it was approved. I've sent you an email with details as well.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on +44 (0)2030248159.

    Jaybird Customer Experience

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