Still having the charging issues with my tarah-pro that i raised on this forum a few weeks ago. Have since contacted jaybird support and raised it as a warranty replacement that should be approved within 2 days they said. Now been a week and still chasing it with them trying all sorts but no resolution yet
You would think that these issues are more than well known to them, just by the amount of posts on here about it. It is simply not acceptable for the cost of the item to have to constantly chase the support up for a replacement that i was promised a week back, it’s arguably not acceptable the amount of issues these things have.
i do find it funny that the serial number I provided off the box is not good enough though as apparently it is a different serial number to the item itself, what’s he point in that. But it’s ok I guess, they want the micro sized serial number off the controller for the headphones, that’s absolutely miniscule in size and written in grey on grey plastic making it next to impossible to read. But it’s also ok, if I can’t read it they’ll accept a photo of it and they’ll be able to read it.
absolutely laughable at best this
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