5 month Tarah Pro control rubber peeling off

Comments

4 comments

  • Official comment
    Bruce

    Hi Joshua,

    Thank you for reaching out and I am sorry to hear about what happened.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Rafael Castellanos-Welsh

    Bruce, 

     

    I have the same issue with my Tarah Pro's could I also receive an email or contact info?

     

    Thanks

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  • Craulston

    I had this happen on TWO pairs. I was told by the rep that this is a known issue. It seems to me that this is a design or manufacturing flaw that sorely needs to be corrected, especially given the price of this product!

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  • Jason Coronado

    I used Sugru to replace the rubber control pad:

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