Jaybird x4

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1 comment

  • Official comment
    Bruce

    Hi Inasse,

    This is definitely not an expected behavior.

    I suggest letting the buds' battery drain to get it to turn off. Once on an off state, let's do a reset as listed below:

    1.Turn your X4 earbuds off by holding the Middle Button until the LED illuminates red and then goes off.
    2.When your earbuds are powered off, press & hold the Middle Button for 5 seconds until the LED starts blinking green/red.
    3.While the LED is blinking green/red quickly double press the Middle Button. The orange LED will blink twice and you hear a ‘beep’ tone.
    4. Now your earbuds are reset and ready to pair. Go to your phone’s/music device’s Bluetooth menu and select X4 to re-pair.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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