Charging X4 nightmare



  • Official comment

    Hello Angela,

    Thank you for reaching out. I'll be happy to help you with this one.

    You can also follow these recommendations:

    - Try a different power source/charger
    - Computers are the best and safest method, as is anything 1 AMP or less.
    - Car chargers produce a much greater power supply and should be avoided.
    - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,
    - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
    - Avoid charging your headphones after exposure to sweat.
    - Make sure charging port/cradle is clear of any debris.

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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  • Angela Melendez

    Thanks for your response, none of your suggestions work.

    Its been a week and I still haven't been able to charge them, once they are down to 0% I will throw them out and buy a better quality product.




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  • Suzy Lindblom

    These are for runners by runners so the comment “don’t charge after sweating” is comical

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  • Angela Melendez

    Surprise surprise! Its April and I still can't charge these.
    This product is literally the biggest waste of money ever.

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