Jaybird x3 - lights up when charging but dies straight away I turn it on

Comments

3 comments

  • Official comment
    Bruce

    Hi Robetea1 .,

    Thank you for reaching out. I'll be happy to help you with this one. You can try a reset to try and fix this issue. I listed the steps below:

    1.Make sure your buds are powered off.
    2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green. 
    3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset. 

    NOTE: When you reset your buds, you will lose any saved presets and any saved devices on the paired list. You’ll need to repair your buds to your Bluetooth device. 

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • robetea1

    hi,

    the power doesn't even turn on. what can I do next?

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  • Tom Ingell

    I have the same issue, it says fully charged when charging but upon removing the charger, it will not turn on anymore.

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