5 months in and rubber is starting to peel off



  • Official comment

    Hi Ricardo,

    Thank you for reaching out and I am sorry to hear about what happened.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Craulston

    This occurred to me on TWO pairs. I was told by the rep that this is a known issue. It seems to me that this is a design or manufacturing flaw that sorely needs to be corrected, especially given the price of this product!

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