Rubber on control unit is peeling off



  • Official comment

    Hi Henrik,

    Thank you for reaching out and I am sorry to hear about what happened.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Ron Bevans

    I have this exact same problem, but I have only had them for 6 months. I reached out to customer support just now. I hope they respond soon. 

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  • Craulston

    I had this happen on TWO pairs. I was told by the rep that this is a known issue. It seems to me that this is a design or manufacturing flaw that sorely needs to be corrected, especially given the price of this product!

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