Need to return - doesn't stay in ears

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1 comment

  • Official comment
    Bruce

    Hi Katie,

    Thank you for reaching out and for posting here in the Support Community.

    I am sorry to hear that they will not stay in your ears. I understand that you recently bought the buds. If you purchased them directly from us, please take advantage of the 30-day money back guarantee.

    You can find the return link here:

    https://returns.narvar.com/logitech/returns?locale=en_US&preview=true&version=7

    You can also check out our other Jaybird models as they have different accessory options. I hope you find the best model that will fit you.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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