Jaybird Tarah headphones keep turning off on its own



  • Official comment

    Hi Shelli,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Andre Sigelmann

    Hello. I am having the same problem. I have tried resetting, recharging, removing the headphones from all connected devices. Nothing works. Everytime I turn it on it immediately and automatically turns off. Sent an email to customer support but have not yet received any response. Looking forward to receiving a feedback. Thanks.

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