jaybird run charging case issue

Comments

2 comments

  • Official comment
    Bruce

    Hi Simon,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Jose Feliciano

    Hi Bruce, in my case  when I put my ear pods in the case the lights blink but just for few seconds and then goes off , I believe that is not charging my ears podos . but when i use the cable in the case I can see the lights on and blinking like is charging and after while the lights goes steady on so that's means is totally charged.

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