X4 won't Turn on = solved

Comments

4 comments

  • Official comment
    Bruce

    Hi Bodin,

    Thank you for reaching out and for posting your suggestion.

    If you notice, when this happens we recommend to recharge the buds or use a different power source/charger. However, re-instating this helps confirm that what we (you and us here in Support) are doing is correct and helpful.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Wade Chapman

    Boden, are the X4’s still working? Or was it a fluke?

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  • Wade Chapman

    Bruce your advice and method doesn’t work. Tried charging on a computer and they show charged and they still won’t work what part of that don’t you get? So many people having the same issue, and you just post the same lame answer.

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  • Bodin Supong

    Exactly, I have been tried many times with the official's solution which provided by people from Jaybird but it didn't work at all.

    Hi Wade, my device is working well except battery life is short after recovery. It can be used for a few hours like 2.5-3 hours and cannot stand over 2 nights. The battery will be drained out.

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