Best team of JayBird,
Whenever I listen to spotify, my buds work fine. I have the JayBird run. But sometimes, when I skip to the next songs, the buds suddenly stop playing music. In the mean time, spotify is playing the newly selected song.
This problem happens when I use the buds to go the the next song and when I use spotify to go to the next song.
When this happens, I can not turn the buds of manually. They do not respond: no LEDs light up of voice says that they are on or going off. The bluetooth on my phone keeps saying that they are connected with my buds, but the buds are not playing music.
The only way to solve this is to put them back into their charge case, so that the charge case will turn them off and on again.
I have bought the JayBird Run on the 4th of December 2018.
How can I fix this problem?
Thank you for reading my message, I hope to here from someone soon.
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