Need Battery

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Richard1846

• October 07, 2019 20:36

After charging my Jaybirfd X2 battery, it will only last 2 to 3 hours.  I believe it is needing to have the battery replaced.   It appears to be charging fine when it is plugged in, but the charge does not seem to last.  Please advise.

 

Thank you

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• Official comment

  

  Bruce

  • October 08, 2019 18:46

  Hi Richard1846,
  
  Thank you for reaching out. This definitely shouldn't be happening, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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